Privacy Policy

Last Updated: January 9, 2026

1. Important Information and Who We Are

Controller: FaucetVault ("we," "us," or "our") is the controller of your personal data.

Contact: If you have questions about this privacy policy or wish to exercise your data rights, please contact us at support@faucetvault.com

Children: We do not knowingly collect data from children under 16. If we learn we have collected such data, we will delete it immediately.

Changes: We may update this policy. We will notify you of significant changes via email or website announcement.

2. The Data We Collect About You

We collect the following categories of personal data:

  • Identity Data: Username, email address, country of residence
  • Contact Data: Email address
  • Technical Data: IP address, browser type and version, device ID, operating system, time zone, browser plug-in types
  • Profile Data: Password (encrypted), reward points balance, preferences, survey responses
  • Transaction Data: Faucet claims, survey completions, reward redemptions, withdrawal requests
  • Usage Data: Pages visited, clicks, navigation paths, time spent on pages
  • Marketing Data: Your preferences in receiving marketing from us
  • Third-Party Survey Data: Information collected by TheoremReach when you participate in their surveys

3. How We Collect Your Data

Direct interactions: You provide data when you:

  • Register for an account
  • Claim faucet rewards
  • Participate in surveys through TheoremReach
  • Request withdrawals or redeem rewards
  • Contact customer support
  • Complete forms on our website

Automated technologies: We automatically collect Technical and Usage Data via cookies and similar technologies.

Third parties: We receive data from:

  • TheoremReach: Survey participation and reward data
  • Analytics providers: Google Analytics for website usage
  • Payment processors: For withdrawal processing

4. How We Use Your Personal Data (Legal Basis)

We only process your personal data with a lawful basis:

Purpose/Activity Type of Data Lawful Basis
To register and manage your account Identity, Contact, Profile Performance of contract
To process faucet claims & rewards Identity, Transaction, Technical Performance of contract
To provide TheoremReach surveys Identity, Transaction Legitimate interests (to provide earning opportunities)
To process withdrawals Identity, Transaction, Contact Performance of contract, Legal obligation
To prevent fraud & abuse Technical, Usage, Transaction Legitimate interests, Legal obligation
To send service communications Contact Legitimate interests
To improve our website Usage, Technical Legitimate interests
To comply with legal requirements All categories as needed Legal obligation

5. Who We Share Your Data With

We share your data with:

  • TheoremReach: Our survey partner. We share your user ID and reward information. Their privacy policy: https://www.theoremreach.com/privacy-policy/
  • Service Providers:
    • Web hosting providers
    • Email service providers
    • Analytics providers (Google Analytics)
    • CAPTCHA services (Google reCAPTCHA)
    • Payment processors for withdrawals
  • Legal Requirements: When required by law, to protect rights, or prevent fraud
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

All third parties are contractually bound to protect your data and process it only for specified purposes.

6. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence, including the United States. We implement appropriate safeguards for such transfers:

  • Standard Contractual Clauses (for EU/UK transfers)
  • Adequacy decisions where applicable
  • Other approved transfer mechanisms

TheoremReach operates in the United States. For details on their transfer mechanisms, please review their privacy policy.

7. Data Security

We implement technical and organizational security measures:

  • Encryption of sensitive data (TLS/SSL for transmission)
  • Secure password storage (hashed and salted)
  • Access controls and authentication requirements
  • Regular security updates and monitoring
  • Staff training on data protection
  • Incident response procedures

While we implement robust security measures, no system is 100% secure. You must also protect your account credentials.

8. Data Retention

We retain personal data only as long as necessary:

  • Account Data: While account is active + 90 days after deletion request
  • Activity Logs: 12 months for security monitoring
  • Transaction Records: 5 years for tax/compliance purposes
  • IP Address Logs: 30 days for abuse prevention
  • Support Communications: 2 years after resolution
  • Marketing Preferences: Until withdrawal of consent

After retention periods expire, data is permanently deleted or anonymized for statistical purposes.

9. Cookies

  1. Your browser must accept cookies to use our website effectively.
  2. We use cookies to store session information, preferences, and other data to provide the best browsing experience.
  3. We use both first-party and third-party cookies (including TheoremReach and analytics providers).
  4. You can manage cookies through browser settings, though some features may not work without cookies.
  5. For detailed cookie information, see our Cookie Policy.

10. Marketing Communications

We may send you service-related emails. Marketing emails are only sent with your consent. You can opt-out:

  • Click "unsubscribe" in any marketing email
  • Contact us at privacy@faucetvault.com
  • Update preferences in your account settings

We do not sell your personal data to third parties for marketing.

11. Your Data Protection Rights

GDPR Rights (EU/UK Residents)
  • Right to Access: Request copies of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion under certain conditions
  • Right to Restrict Processing: Limit how we use your data
  • Right to Object: Object to processing based on legitimate interests
  • Right to Data Portability: Receive your data in a structured format
  • Right to Withdraw Consent: Withdraw consent at any time
CCPA/CPRA Rights (California Residents)

California residents have additional rights:

  1. Right to Know: What personal information is collected and how it's used
  2. Right to Delete: Request deletion of personal information
  3. Right to Opt-Out: Of "sale" or "sharing" of personal information (we do not sell data)
  4. Right to Correct: Inaccurate personal information
  5. Right to Limit: Use of sensitive personal information
  6. Non-Discrimination: For exercising CCPA rights

To exercise any of these rights: Contact us at privacy@faucetvault.com. We will respond within 30 days. We may need to verify your identity before processing requests.

12. Automated Decision-Making

We do not use fully automated decision-making that produces legal effects concerning you. Some automated processes (like fraud detection) may flag accounts for manual review.

13. Account Security

  1. We implement security measures to protect your personal information.
  2. You are responsible for securing your device and account credentials.
  3. We are not responsible for information stolen due to compromised devices.
  4. Your email address will not be sold or shared with third parties for marketing.

14. Passwords

  1. Passwords are stored using strong, irreversible encryption (hashing with salt).
  2. We cannot see or retrieve your plain-text password.
  3. Encrypted passwords are never shared or sold.

15. Advertisements

  1. We work to ensure advertisements are appropriate, but are not responsible for third-party ad content.
  2. Report inappropriate ads to us immediately.
  3. You are responsible for your actions on third-party websites.

16. Third-Party Websites

Our website contains links to other websites (including TheoremReach). This privacy policy applies only to our website. Review third-party privacy policies when visiting their sites.

17. Contact Us

For privacy questions or to exercise data rights:

  • Email: privacy@faucetvault.com
  • Contact Form: Available on our website

We respond to legitimate requests within 30 days.

18. Supervisory Authorities

If you have unresolved privacy concerns, you may contact:

  • EU/UK: Your local data protection authority
  • USA: Federal Trade Commission (FTC)
  • California: California Privacy Protection Agency (CPPA)

19. Your Consent

By using our website, you consent to this Privacy Policy and agree to its terms.

This privacy policy is designed to comply with GDPR, CCPA/CPRA, and other applicable privacy laws.